GENERAL RESERVAL CONDITIONS OF
LAPIN KUTSU LTD.
reserving an apartment the customer will receive a description of the
apartment and an invoice. The advance payment must be paid by the due
date indicated on the invoice. If the customer has not paid the
invoice/invoices by due date Lapin Kutsu Ltd has the right to cancel
Reservation is confirmed, when the customer has paid the advance payment. 40% of the value of the reservation by the due date.
should ALWAYS be made in writing or by phone to Lapin Kutsu Ltd. The
cancellation shall be regarded as being made when the information
relevant to cancellation has been received by Lapin Kutsu Ltd.
customer cancels his/her reservation earlier than 30 days, from the
beginning of the reservation, we will charge 35 Euros as a service fee
and 40 % advance payment. If a customer cancels the reservation later
than 30 days from the beginning of the reservation, we will charge the
entire value of the reservation.
If a reservation is cancelled
because of the customers or one of the members of the same family's
sudden sickness, accident or death, the reservation fee will be
returned, except for advance payment 40 % and 35 Euros service fee. The
above should be proven by reliable means (i.e. doctor's certificate
etc. ).The prove must be delivered to Lapin Kutsu Ltd. in 14 days from
the cancellation. Cancellation should be informed without delay.
Should cancellation occur 48 hours before or during the period of rent
no refund of money paid by the customer shall be made. Should the
customer change holiday spot or time, this will be treated as
cancellation and new reservation.
THE RIGHT OF LAPIN KUTSU LTD. TO CANCEL RESERVATION
case of any unforeseeable course of events (force majeure) Lapin Kutsu
Ltd has the right to cancel the reservation. In such case Lapin Kutsu
Ltd. will attempt to offer an apartment similar to the one
reserved. If the apartment arranged by Lapin Kutsu Ltd. is not
accepted by the client, the customer has the right to claim back
the rent paid to Lapin Kutsu Ltd.
is in our customers use on the day of arrival as soon as it has been
cleaned. To avoid delays, please inform us about your estimated time of
arrival. On the day of departure the apartment is available for the
customer to 12 a.m. Keys must be returned to the reception of Lapin
Kutsu Ltd. Rental of a holiday cottage includes electricity,
heating, firewood and 2 rolls of toilet paper. If agreed,
sheets and towels can be delivered to the apartment. Otherwise the
customer must bring their own linens. Rent also includes cleaning of
the apartment. However the customer is responsible for doing the dishes
and taking the trash to the trash bin on departure.
customer is obligated to compensate to Lapin Kutsu Ltd. for any damages
to the holiday cottage and/or its furnishings which they have
Kutsu Ltd. should be informed as to all remarks and complaints
concerning the facilities and condition of the holiday spot. If our
reception is closed (e.g. at evenings), you can call our answering
machine, where you get the duty officers phone number.